Tickets
AI Text Assistant
Options and Application Areas
Tip
The AI Text Assistant aids in quickly and accurately revising responses, directly in the editor, without needing to rewrite from scratch.
With features like improving phrasing, structuring paragraphs, correcting spelling, translating, or creating an individual prompt, the tone, style, or form of address can be specifically adjusted.
The result is professionally formulated, situation-appropriate responses without needing to create new content. This saves time, reduces editing effort and supports a consistent, reliable communication. The AI Text Assistant thus becomes a central tool for service-oriented fine-tuning in daily practice.
Application Areas
The AI Text Assistant can be used in all areas where texts are captured or edited:
- When answering or forwarding customer requests
- When writing private notes within a ticket
- In the creation of outgoing emails
- When setting up internal tasks
Menu Items at a Glance
Draft response accepted, but not quite on the mark?
The AI Text Assistant aids in easily adjusting the tone, form of address, or style to suit the situation.