Quality Management
Get a specific quality assessment
GET /quality/assessment/{id}
GET /quality/assessment/{id}
Retrieve a quality assessment in full format. User must have permission to view this assessment.
Path parameters
idintegerpathrequiredAssessment ID
Responses
200 — Successful operation
Response Example
{
"id": 1,
"scorecardId": 1,
"scorecardBaseId": 1,
"state": "aiReady",
"assessedUser": 42,
"assessedByUser": 1,
"ticketId": 12345,
"worklogId": 1,
"aiSummary": "Good job overall, scored 85%",
"totals": {
"scoredPoints": 24,
"usedMaxPoints": 32,
"totalMaxPoints": 47,
"percentage": 75
},
"data": {
"aiSummary": "string",
"general": null,
"aiUsage": null,
"time": null,
"customerExperience": null,
"categories": [
null
],
"totals": null,
"supervisorAssessment": "string",
"assessmentDate": "2026-01-01T12:00:00Z",
"discussionDate": "2026-01-01T12:00:00Z"
},
"createdAt": "2026-01-01T12:00:00Z",
"modifiedAt": "2026-01-01T12:00:00Z",
"canEdit": true
}403 — Unauthorized (no permission to view this assessment)
404 — Assessment not found
500 — Internal error