Enneo

Quality Management

Get a specific quality assessment

GET /quality/assessment/{id}

GET /quality/assessment/{id}

Retrieve a quality assessment in full format. User must have permission to view this assessment.

Path parameters

idintegerpathrequired

Assessment ID

Responses

200 — Successful operation

Response Example

{
  "id": 1,
  "scorecardId": 1,
  "scorecardBaseId": 1,
  "state": "aiReady",
  "assessedUser": 42,
  "assessedByUser": 1,
  "ticketId": 12345,
  "worklogId": 1,
  "aiSummary": "Good job overall, scored 85%",
  "totals": {
    "scoredPoints": 24,
    "usedMaxPoints": 32,
    "totalMaxPoints": 47,
    "percentage": 75
  },
  "data": {
    "aiSummary": "string",
    "general": null,
    "aiUsage": null,
    "time": null,
    "customerExperience": null,
    "categories": [
      null
    ],
    "totals": null,
    "supervisorAssessment": "string",
    "assessmentDate": "2026-01-01T12:00:00Z",
    "discussionDate": "2026-01-01T12:00:00Z"
  },
  "createdAt": "2026-01-01T12:00:00Z",
  "modifiedAt": "2026-01-01T12:00:00Z",
  "canEdit": true
}

403 — Unauthorized (no permission to view this assessment)

404 — Assessment not found

500 — Internal error