Enneo

Ticket

Auto-execute a ticket

POST /ticket/{ticketId}/autoexecute

POST /ticket/{ticketId}/autoexecute

Automatically process a ticket that was previously marked as auto-executable. Optionally, specify an AI agent to force-execute even if the agent is not configured for auto-execution.

Path parameters

ticketIdintegerpathrequired

The id of the ticket

Query parameters

executeAgentIdintegerquery

If set, only execute intents from this AI agent. Bypasses the auto-executable configuration check, allowing execution not just of rule-based, but also smart-reasoning based AI agents.

Responses

200 — Successful operation

Response Example

{
  "success": true
}

403 — Unauthorized

404 — Ticket not found

500 — Internal error