GDPR-clean ticket deletion

`DELETE /ticket/{ticketId}`

Permanently deletes a ticket and all associated data: conversations, intents, tag links, queue entries, quality assessments, surveys, reminders, reporting rows, worklog, time-tracking, S3 attachments, and files rows.

Requires the deleteTicket permission (admin / role 1 only). This action is irreversible.

Path parameters

ticketIdintegerpathrequired

The id of the ticket to delete

Responses

200 — Ticket deleted successfully

Response Example

{
  "success": true
}

403 — Unauthorized — requires deleteTicket permission

404 — Ticket not found

500 — Internal error