Preview a template with ticket data

`POST /template/preview`

Renders a template fragment using the optional ticket or contract data. When ticketId is provided, AI extracted intent data is injected before rendering. The response returns HTML with <br> tags to preserve formatting in downstream clients.

Request body

templateTextstringbodyrequired

Template text to render. Supports Handlebars syntax plus a set of Enneo-specific helpers — see the Templates documentation for the full list.

ticketIdintegerbody

Ticket used to hydrate variables (intent data, customer data, etc.).

contractIdstringbody

Contract ID used to load customer context when no ticket is available.

Request Example

{
  "templateText": "<p>Wir haben den Stand {{intent.data.reading}} kWh erfasst.</p>",
  "ticketId": 8821,
  "contractId": "4711-2023"
}

Responses

200 — Template preview rendered successfully

Response Example

{
  "success": true,
  "preview": "string",
  "variables": null
}

400 — Invalid template or missing required data

403 — Unauthorized

500 — Internal error