Get telephony line details

`GET /report/telephonyLine/{lineId}`

Returns detailed information about a specific telephony line (subchannel) including voicebot configuration and connected phone numbers.

Path parameters

lineIdintegerpathrequired

The ID of the telephony line (subchannel)

Responses

200 — Successful operation

Response Example

{
  "data": {
    "id": 11,
    "name": "ACD Bot-to-Agent",
    "status": "active",
    "liveOverview": {
      "inQueue": 3,
      "ongoingAiCalls": 4,
      "agentsConnected": 3
    },
    "phoneNumbers": {
      "inbound": [
        {
          "id": "0dfe1e36-8145-4940-b41b-f4156447d2be",
          "number": "+4930754358631"
        }
      ],
      "outbound": {
        "id": "0dfe1e36-8145-4940-b41b-f4156447d2be",
        "number": "+4930754358631"
      }
    },
    "liveCalls": [
      {
        "callId": "550e8400-e29b-41d4-a716-446655440000",
        "ticketId": 12345,
        "from": "+4930754358631",
        "state": "human",
        "agentUserId": 42,
        "agentName": "Jenny Kaspar",
        "durationSeconds": 30
      }
    ]
  },
  "description": "Detailed information about a specific telephony line including voicebot configuration and connected phone numbers.",
  "filters": []
}

403 — Unauthorized

404 — Telephony line not found

500 — Internal error