Internal (Enneo only)

Receive processed ticket response from Cortex

POST /internal/cortex/ticket/{ticketId}/callback

`POST /internal/cortex/ticket/{ticketId}/callback`

Internal endpoint called by the Cortex microservice to deliver AI processing results for a ticket. Requires the x-internal-communication-token header — regular user tokens are rejected.

Path parameters

ticketIdintegerpathrequired

The id of the ticket

Request body

The response from Cortex

Responses

200 — Successful operation

Response Example

{
  "success": true
}

403 — Unauthorized

404 — Ticket not found

500 — Internal error