Get Subchannels

`GET /settings/subchannel`

A subchannel is a further differentiation of the channel, and is - For emails, they are the mailboxes, e.g. support@enneo.ai and sales@enneo.ai - For chat, they are the chatbots, e.g. the chatbot on the website and the chatbot on the customer portal - For voice, they are the phone numbers, e.g. the phone number for support and the phone number for sales.

Query parameters

channelsenum[]query

Filter by one or more channels. Accepts array format (?channels[]=email&channels[]=chat). Use 'all' to get subchannels from all channels (?channels[]=all). For backward compatibility, single channel parameter (?channel=email) is also supported.

channelenumquery

(Deprecated) Filter by a single channel. Use 'channels' parameter instead for better flexibility. Use 'all' to get subchannels from all channels.

idintegerquery

Filter by a specific subchannel ID

Responses

200 — Successful operation

403 — Unauthorized

500 — Internal error