Export AI insights (one row per ticket, one column per question)

GET /export/aiInsights

Wide-format export. For each active question the export carries two columns: alias insight_<id> for the value and confidence_<id> for the LLM's 0–1 confidence. The question's human-readable name is used as the XLSX/CSV header. The reasoning column is intentionally excluded from bulk export — it contains free-form AI text that quotes conversation content; it remains visible per ticket via the ticket-AI-insights endpoint. Large ranges are handed off to the exportBigList async pipeline.

Query parameters

Responses

200 — Export file (sync) or async scheduling message

403 — Unauthorized (requires exportData)