Accept the expected result of a test ticket

`PATCH /aiQualityCheck/testRun/{testRunId}/acceptExpectedResult/{ticketId}`

Set the expected value for specific ticket in a run to the observed value. This also updates the expected results for all future runs, and updates the statistics of the test run.

Path parameters

testRunIdintegerpathrequired

The numeric ID of the test run

ticketIdintegerpathrequired

No description.

Responses

200 — Successful operation

Response Example

{
  "success": true,
  "message": "Test ticket expected result accepted successfully",
  "testTicket": {
    "id": 1,
    "testRunId": 1,
    "testCaseId": 1,
    "ticketId": 1,
    "aiAgentId": "string",
    "state": "scheduled",
    "config": null,
    "expectedResult": {
      "contractId": "123456",
      "inputParameters": {
        "change_meter_reading": {
          "_action": null,
          "requestedDeposit": 35
        }
      },
      "intentDetection": [
        "change_meter_reading",
        "change_payment_method"
      ],
      "outcomeActions": {
        "change_meter_reading": [
          "Update ERP System",
          "Inform Customer change is not possible"
        ]
      },
      "outcomeNotifications": {
        "change_meter_reading": [
          "Meter reading is plausible"
        ]
      },
      "outcomeText": {
        "change_meter_reading": null
      },
      "outcomeType": {
        "change_meter_reading": "interaction"
      },
      "sentiment": "disappointed",
      "tags": [
        "sales",
        "marketing"
      ],
      "aiSupportLevel": "human",
      "sources": {
        "change_meter_reading": [
          {
            "type": "ticket",
            "id": "123",
            "summary": "Similar case"
          },
          {
            "type": "faq",
            "id": "456",
            "title": "How to change meter reading"
          }
        ]
      },
      "error": null
    },
    "actualResult": {
      "contractId": "123456",
      "inputParameters": {
        "change_meter_reading": {
          "_action": null,
          "requestedDeposit": 35
        }
      },
      "intentDetection": [
        "change_meter_reading",
        "change_payment_method"
      ],
      "outcomeActions": {
        "change_meter_reading": [
          "Update ERP System",
          "Inform Customer change is not possible"
        ]
      },
      "outcomeNotifications": {
        "change_meter_reading": [
          "Meter reading is plausible"
        ]
      },
      "outcomeText": {
        "change_meter_reading": null
      },
      "outcomeType": {
        "change_meter_reading": "interaction"
      },
      "sentiment": "disappointed",
      "tags": [
        "sales",
        "marketing"
      ],
      "aiSupportLevel": "human",
      "sources": {
        "change_meter_reading": [
          {
            "type": "ticket",
            "id": "123",
            "summary": "Similar case"
          },
          {
            "type": "faq",
            "id": "456",
            "title": "How to change meter reading"
          }
        ]
      },
      "error": null
    },
    "rawResult": null,
    "outcomeShort": "pass",
    "outcome": null
  }
}

500 — Internal error