List NEO sessions

GET /sessions

Returns sessions the caller participates in. With ?ticketId= and accessTechnicalEvents permission: returns all sessions on that ticket. With ?ticketId= as a plain human agent (ticket must be accessible): returns the caller's own sessions on that ticket plus the ticket's unclaimed (owner-less) cortex warm-start sessions — the discover-and-continue path, so the human agent picks up cortex's pre-work and continues the same session. costUsd/model are only included when the caller has reportAiPerformance.

Query parameters

Responses

200 — Successful operation

{
  "sessions": [
    {
      "id": "string",
      "ticketId": 1,
      "lastActivityAt": "2026-01-01T12:00:00Z",
      "createdAt": "2026-01-01T12:00:00Z",
      "participants": [
        {
          "id": 1,
          "name": "string"
        }
      ],
      "messageCount": 1,
      "costUsd": 1,
      "model": "string"
    }
  ],
  "success": true
}

401 — Unauthorized