Intent
List of all available intents and categories
GET /intent/list
GET /intent/list
Query parameters
ticketIdintegerqueryIf provided, include specific recommendations based on the provided ticket id
qstringqueryrequiredSearch query
includeTopIntentsbooleanqueryIncludes also top intents as a root items. Top intents are suggested intents based on what the AI thinks fits to the ticket
includeUnassignedIntentsbooleanqueryIncludes any intents that are not assigned to a skill tag. Useful when a supervisor edits intents, and we don't have an agent working on the ticket
onlyTagsWithIntentsbooleanqueryIf yes, then tags with no intents assigned will be excluded from the result tree
Responses
200 — Successful operation
Response Example
{
"intentCandidates": null
}403 — Unauthorized
404 — Customer not found
500 — Internal error