Enneo

General

Get agent queue status

GET /agents/queue

GET /agents/queue

Get information about agent availability and expected waiting times for customer service

Responses

200 — Successful operation

Response Example

{
  "agentQueue": 1,
  "liveConversationPossible": {
    "chat": true
  },
  "expectedWaitingTime": {
    "chat": 1
  },
  "success": true
}

403 — Unauthorized

500 — Internal error